The attraction of packages is obvious: they are cheaper to purchase, they introduce best practices and they are faster to implement. However, most organizations find purchasing and implementing packages a source of uncertainty because of the newness of the development approach and the variety of products.
DMR maintains a continuous strategic watch and leverages lessons learned to make a completely impartial selection of the best-fit packages for its clients. Our consultants can recommend the best solutions—based on business objectives—and the most effective packages for supporting them.
Our experts are trained in the best packages available on the market. They know how to configure them, minimize implementation costs and ensure the benefits related to their use are delivered.
We excel in implementing packages in the following areas:
Enterprise requirements planning
Client relationship management
Investment management
Project management
Enterprise requirements planning
Organizations prefer to use enterprise requirements planning (ERP) packages as a solution to manage their human, financial, material and information resources. The interconnected modules of an ERP package can be used to:
- satisfy most information needs
- manage a single database
Implementing an ERP package is, however, a major challenge for organizations. They must adapt to the changes introduced by adopting management practices that support the implementation of an ERP package. And though those practices may be considered the most effective in the industry, they frequently compete with the organization's existing practices.
We can help you seamlessly implement Oracle, SAP and PeopleSoft packages.
Our services
- Business positioning
- Preliminary analysis
- Impact analysis
- Business process mapping
- Adaptation of business systems to ERP packages
- Application configuration
- Organizational transformation
- Management and development coaching
- Certification testing
- System management center implementation
- Technology platform migration
- Information environment management and adaptation
- Implementation into production
- Post-implementation support
- ERP solution outsourcing
- Hosting
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Every organization must effectively manage the relationships it has with its clients if it wants to gain their loyalty and support its growth. Though many organizations invest considerable sums in such management, few of them realize the expected benefits. Why? Because they implement solution silos that are not part of an overall corporate strategy.
We can help you transform your CRM initiatives into comprehensive programs. We guarantee that you will realize your business benefits. Our specialists use a structured, proven framework to plan the effects of CRM on:
- clients
- personnel
- the organization
- technologies
Our services
Our services include a series of custom activities that include implementation of the Oracle, Siebel and Pivotal packages.
- Assessment of performance and quality of client service
- Development of an overall CRM strategy
- Creation of an CRM architecture
- CRM implementation
- Development of client relationship centers
- Support for the operation of client relationship centers
- Integration of corporate applications
- Strategic watch
- Project management
- Value management
- Change management
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To succeed, an organization must establish its priorities and budgets and then make the investments that will positively influence its performance. It must tie its strategic objectives to work performance and ensure that the investments made deliver the expected returns.
Artemis and ProSite stand out among the commercially available investment management software programs. We are fully proficient in these technologies and can implement them in your organization.
Our services
Our services include a series of custom activities that include package solution implementation.
- Evaluation of existing investment management processes
- Development of investment management guidelines, strategies and processes
- Investment management implementation
- Parameterization
- Integration with the company's applications
- Deployment management
- Coaching, training and change management
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Delivering a successful project quickly and effectively demands close monitoring and collaboration on all sides: project managers, analysts, architects, developers, etc.
Implementing management packages in an organization makes it possible to manage projects individually or as a group by means of a project portfolio.
These packages ensure simplified communication and collaboration by enabling:
task planning for the various people involved
the monitoring of every project throughout its life cycle
the management of project-related requirements and risks.
Our services
Our services include a series of custom activities that include the implementation of Enterprise Project Management packages from Microsoft, as well as Artemis Views from Artemis International.
- Evaluation of existing project management processes
- Development of strategies and guidelines
- Impact assessment
- Project management process implementation
- Parameterization
- Integration with the company's applications
- Deployment management
- Coaching, training and change management
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